
Sioux Falls Boss’ Pizza Reopens & Apologizes For ‘Poor Service’
There's been a lot of questions surrounding a local neighborhood Sioux Falls pizza joint, and now we have answers behind the sudden closure.
Sioux Falls was starting to notice Boss’ Pizza and Chicken locations closed out of the blue a few weeks ago. The founders Jeremy and Heidi Seefeldt came clean late last week while also announcing the re-opening of the West side eatery.

What Happened to Boss' Pizza and Chicken in Sioux Falls?
Let's just say there's a lot of sauce to this story. In a heartfelt and apologetic letter on Facebook, Jeremy and Heidi Seefeldt went through step by step as to how and why the Boss’ Pizza and Chicken Sioux Falls shops closed. It started when the local business grew in popularity in 2020. This ultimately led to franchising the business.
In January 2024 was when both Sioux Falls locations were sold to a "local franchisee." This original franchisee partner made certain decisions that didn't sit well with the Sioux Falls community. It's all explained in the Facebook post.
Trust me when I say, Jeremy and Heidi Seefeldt were just as heartbroken as us to see the business they love and built closed after almost 21 years. They want to make it right
Heidi and I apologize for any poor service, poor quality, or apathy you have received from Boss' Pizza and Chicken or its employees the last couple of years. Part of business is learning and we have learned that giving leniency when holding franchisees accountable for the things that make Boss' food and service great, is not the way to help your franchisees be successful. We take accountability for our part in any poor quality or service that you have received in the last couple of years because of that, and ask that you please give the new franchisees a chance to show you that they understand what it takes to bring you a great product as quickly as possible, and treat you with respect in every conversation you have with them and appreciate your business.
What's Next For Boss' Pizza and Chicken?
The good news is Jeremy and Heidi Seefeldt saved the 26th Street location and the lease. Boss’ Pizza and Chicken is now opened for your from 4 PM to 3 AM daily for carryout and delivery with franchisees Michael Shelburg and his wife Sandra taking the lead. They couldn't be more excited to be part of this new tasty journey.
It's not easy being a local business owner, and this is the perfect example of that. We're just glad to have Boss’ Pizza and Chicken back in Sioux Falls!
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