Product Recall: Shark Vacuum Cleaners Recalled by Euro-Pro Due to Shock Hazard

Recall Summary

Name of Product: Upright vacuum cleaners

Hazard: The aluminum wand can disconnect from the vacuum cleaner’s handle and remain energized with electricity, posing a risk of electric shock.

Remedy: Replace - Consumers should immediately stop using the recalled vacuum cleaners and contact Euro-Pro to receive a free replacement wand.

Consumer Contact: Euro-Pro toll-free at (877) 593-5140 from 7 a.m. to 11 p.m. ET Monday through Saturday and from 9 a.m. to 8 p.m. ET on Sunday, online, or click on “Recall” or for more information.

Recall Details

Units: About 142,000 in the United States and about 650 in Canada

Description: This recall involves four models of Shark® brand Rotator® Powered Lift-Away® series upright vacuum cleaners. They are either maroon or purple in color and have a clear plastic middle section. Shark and Rotator are printed on the front of the vacuum cleaners. They measure about 45 inches tall by 12 inches wide. Recalled model numbers include NV650W, NV651, NV652 and NV660. The model number is printed on a silver sticker on the upper right-hand corner of the back of the unit.

Models NV650W and NV652 are maroon. Model NV650W is sold directly to consumers by Euro-Pro and model NV652 is sold at retail stores. Models NV651 and NV660 are purple and are sold at retail stores. The date code is printed on the metal prong of the power plug and shows the week and year of manufacture in the WWYY format. Recalled units have date codes beginning with the number 48 or lower and ending with 14. Vacuum cleaners marked with a dimple or green circle sticker on the outside of the plastic cuff that holds the aluminum wand have been inspected by the firm and are not included in this recall.

Incidents/Injuries: The firm has received 62 reports of incidents in which the aluminum wand disconnected from the vacuum cleaner’s handle. No injuries have been reported.

Sold at: Bed Bath & Beyond, Best Buy, Kohl’s, Lowes, Target and other stores nationwide, online at www.sharkclean.com and through television infomercials from August 2014 through March 2015 for between $250 and $350.

Importer: Euro-Pro Operating LLC, of Newton, Mass.